Privacy and Terms of Service

Effective Date:2026

ClearStreamMonuments (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://clearstreammonuments.com/.

1. Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party providers)

Non-Personal Information

• IP address

• Browser type and device

• Pages visited and time spent on site

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate regarding orders or inquiries

• Improve website performance and user experience

• Send updates and service-related communications

• Provide marketing emails (only if you opt in)

3. Sharing of Information

We do not sell or rent your personal information.

We may share data with:

• Payment processors

• Shipping providers

• Website hosting and analytics services

• Authorities if required by law

4. Cookies

We use cookies to enhance your browsing experience, analyze traffic, and remember preferences. You can disable cookies in your browser settings.

5. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is completely secure.

6. Your Rights

You may:

• Request access to your data

• Request corrections or deletion

• Opt out of marketing communications

To make a request, contact us at service@clearstreammonuments.com

7. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our site.

8. Updates

We may update this policy at any time. Changes will be reflected with a revised effective date.

9. Contact Information

ClearStreamMonuments

1511 Martin Villa Rd., Elberton, GA 30635

Phone: 888-578-1119

Email: service@clearstreammonuments.com

Hours: 8:00 AM – 5:00 PM Pacific Time

Effective Date: 2026

By using https://clearstreammonuments.com/, you agree to the following terms.

1. Website Use

You agree to use this website lawfully. You may not:

• Engage in fraudulent activity

• Attempt unauthorized access

• Disrupt website operations

2. Products & Orders

ClearStreamMonuments specializes in custom memorials, including headstones and statues.

• Orders are subject to review and approval

• Custom designs require confirmation before production

• We reserve the right to cancel orders if necessary

3. Pricing & Payment

• Prices are listed in USD

• Payment must be completed before production begins

• Transactions are processed securely through third-party providers

4. Custom Orders

Due to the personalized nature of our products:

• Customers must carefully review all design proofs

• Once approved, changes may not be possible

• Production begins only after final approval

5. Shipping & Delivery

• Delivery timelines vary by product and location

• Estimated delivery dates are not guaranteed

• We are not responsible for carrier delays

6. Returns & Refunds

Because most products are custom-made:

• Custom orders are generally non-refundable

• Customers are responsible for inspecting their order at the time of delivery

• Any damage, defects, or issues must be reported immediately upon delivery or within a reasonable timeframe

• Due to shipping carrier policies, failure to report damage at the time of delivery may result in denial of a claim

• Approved claims may result in repair or replacement at our discretion

7. Warranty

We offer a limited warranty covering:

• Defects in materials and craftsmanship at delivery

This does not cover:

• Normal weathering

• Improper installation or external damage

8. Intellectual Property

All content on this website is owned by ClearStreamMonuments and may not be copied or used without permission.

9. Limitation of Liability

ClearStreamMonuments is not liable for:

• Indirect or incidental damages

• Losses due to delays or third-party services

10. Governing Law

These terms are governed by the laws of the State of Georgia, USA.

11. Changes to Terms

We may update these terms at any time. Continued use of the site means you accept those changes.

12. Contact Information

ClearStreamMonuments

1511 Martin Villa Rd., Elberton, GA 30635

Phone: 888-578-1119

Email: service@clearstreammonuments.com

Hours: 8:00 AM – 5:00 PM Pacific Time